Contact Us

Our Location in UK
UK Office

CarHireExcess.com
1 Neptune Court,
Vanguard Way,
Cardiff, CF24 5PJ

   0333 355 61820333 355 6182
   info@carhireexcess.com

Opening hours:
Monday - Friday: 9am - 5pm
Saturday: 9:30am - 4pm
Sunday: Closed

Complaints Procedure

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.co.uk.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (financial-ombudsman.org.uk/). Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your Policy Wording.

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