All claims must be notified to the claims administrator, their details are below. You should do this within 31 days of the end of the rental agreement in which the incident happened.
Please contact The Specialist Claims Team on telephone: 03445738240 .
Alternatively you can download a claim form here.
Please ensure you fully complete, sign and date the claim form before returning it with all supporting documents to:
You will need to supply the following documents:
You may be required, on request, to provide a copy of your passport, driving licence and proof of residency.
Please provide the name and address of your bank together with your sort code and account details. This will assist reimbursement.
Please note: failure to follow these steps may delay payment of your claim.