Irish Residents  Irish Office:

Plaza 255, Blanchardstown Corporate Park 2,
Blanchardstown, Dublin 15

   0818 444 447

   01 793 0416

   0818 484 485

Opening hours:

Monday - Friday: 08:30 – 18:30

Saturday: 09:30 – 15:00

Sunday: 10:00 – 14:00


If you have a complaint about the sale of your policy or our website, please contact us on

We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Services and Pensions Ombudsman (FSPO) ( You will also be able to use the EC On-line Dispute Resolution (ODR) platform at who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

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